Annual membership terms
Annual membership is £48 every 12 months. Customers may enter code FIRSTYEAR50 at Stripe checkout to get 50 percent off their first year. With the promotion, the first 12 months cost £24.
Future renewals are £48 every 12 months unless cancelled before renewal. The amount shown at checkout is the amount charged for that billing period, subject to any tax treatment required by law.
Full refund within 14 days
GTN launch refund promise
A consumer may request a full refund within 14 days of the initial purchase. No reason is required. We do not deduct for use of the service during those 14 days.
Where a full refund is issued, paid membership access may end when the refund is processed.
How to request a refund
Email support@gtnetwork.co.uk and tell us that you want a refund. Please provide:
- The email address used for your GTN account.
- Enough information to identify the payment.
Do not send a full payment card number. A refund will be returned through the original payment method where possible. Processing time may depend on Stripe and your bank, so we do not promise a fixed banking time.
Cancelling renewal
You may cancel renewal at any time. Cancellation normally stops the next renewal and leaves already paid access active until the paid through date. It does not by itself refund the current paid period.
A refund of the current paid period may end the paid membership entitlement when the refund is processed.
Requests after 14 days
After the 14 day period, payments are normally non refundable except:
- Where required by law.
- Where the service was not supplied with reasonable care and skill or otherwise breaches statutory consumer rights.
- Where Welshdale Ltd chooses to provide a discretionary refund.
Statutory rights and contact
Statutory rights are unaffected
This policy does not exclude, limit or waive any statutory consumer right. Any mandatory consumer cancellation or cooling off rights that apply at the time prevail over these contractual terms.
Welshdale Ltd will honour any additional statutory cooling off, renewal, reminder or cancellation rights that apply at the relevant date.
Customer support: support@gtnetwork.co.uk
Global Talent Network is provided by Welshdale Ltd, company number SC763359, registered in Scotland, United Kingdom. Contact us at support@gtnetwork.co.uk.