Medical Receptionist-Telephonist [Care Navigator]

Job summary The medical receptionist/call taker [now known as a care navigator] is an integral part of the wider primary care team. Being the initial contact for patients, carers, professional colleagues and other guests/visitors to the surgery, they are the "face" and "voice"of that surgery and project the care and empathy of services offered. Having the opportunity to meet a variety of people and be involved in mixed tasks within the working day, this can be a challenging role but one of imme…